Are there any items that I cannot pick up using this service?

Mobile Hotspots should be picked up at the front desk, but we can bring the paperwork out to your car if you are uncomfortable coming in the building due to COVID concerns. 

Other items in our collection cannot be placed on hold so cannot be picked up with this service: 

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1. Can I use this to pick up my family member's holds?
2. Are there any items that I cannot pick up using this service?
3. Can I pick up my book club kit?